When Will My Order Ship?
Orders placed before 2pm IST on a working day are dispatched the same day. Orders placed after 2pm, on Sundays or on public holidays are dispatched on the next working day.
You will receive a confirmation email and SMS with your tracking link as soon as your parcel leaves our studio. Made-to-order and personalised pieces take an additional 3-5 working days.
Shipping Charges
Shipping is free on every order delivered anywhere in India. There are no shipping, handling or packaging charges — the total shown at checkout is all you pay.
Free shipping applies to a single order delivered to one address in India.
Delivery Timeframes
| Location | Delivery Estimate | Courier Partner |
|---|---|---|
| Metro Cities (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune) | 2 - 4 working days | Blue Dart / Delhivery |
| Tier 2 Cities | 4 - 6 working days | Delhivery / Xpressbees |
| Tier 3 Towns & Rural | 6 - 9 working days | India Post / Delhivery |
| North-East, J&K, Ladakh | 7 - 11 working days | India Post |
Working days exclude Sundays and public holidays. Remote PIN codes may take slightly longer.
Shipping Details
- Track anytime: Use your order ID on the Order Tracking page.
- Split shipments: If you order multiple items, in-stock pieces ship first at no extra cost.
- Secure packaging: Every order is packed in recyclable, tamper-evident packaging.
- Address changes: Write to us within 2 hours of ordering - after dispatch, changes are not possible.
- Delays: Weather, strikes and festival rushes can add 1-2 days. We will keep you posted.
- International: We ship to select countries. Rates and duties are shown at checkout; delivery takes 7-14 working days.
Enter your order ID to see the latest status, or reach out and we will chase the courier for you.
- Please open and check the parcel in front of the courier.
- Report any damage within 24 hours with photos.
- Refused or undeliverable parcels are returned to us; re-shipping is chargeable.
Still Have Questions?
Our support team replies within 24 hours, Monday to Saturday.